Tutoring Frequently Asked Questions

Session details

What subjects does Remind Tutoring cover?

Remind Tutoring covers the following subjects for grades 1-12:

Math: 1st–6th grade math, Pre-Algebra, Algebra, Geometry, Trigonometry, Pre-Calculus, Calculus, AP Calculus AB, AP Calculus BC, AP Statistics, and Statistics

ELA: 1st-6th grade reading and writing and 7th-12th grade English language arts

Science: Biology, Chemistry, and Physics

Social studies: US History, Modern World History, and American Government

Test prep: SAT Subject Mastery: Reading and Writing and SAT Subject Mastery: Math

How does Remind Tutoring work?

You’ll be paired with a Remind tutor for recurring sessions based on the information you share about your child. Sessions include a video call through Remind with interactive whiteboarding.

30 minutes before your session starts, you'll receive a message with a link to join the video call with your Remind tutor. You’ll also receive a link to your interactive whiteboard. After the session, the tutor will send you and your child a summary of the session, additional resources, and recommended next steps.

Your first session will be 40 minutes.

How should I prepare for my child’s first session?

When you’re matched with a tutor, you’ll be asked to share any information that helps give them a better understanding of your child’s needs to allow for a more personalized tutoring experience. You can provide as much information as you’d like, including any recently identified growth areas. Remind also allows you to attach a file, a screenshot, or even a photo of printed materials.

Some helpful questions to answer include:

What is your long-term goal for joining Remind Tutoring?
Is your student currently taking classes/working toward a specific deadline?
How does your child feel about math?
What grade did they earn in their most recent class?
What is your child's learning style?
Does your child have any learning differences?

What device do I need?

We recommend using two devices during the session: a computer for the video call and a large touchscreen device (like a Chromebook or tablet) for interactive white-boarding. Click here to learn more about the pros and cons of different device setups.

If you're using a mobile device, be sure to download the Remind app from the App Store (iOS) or Google Play (Android) so you can join the video call.

How can I be involved as a parent?

Students are most successful when parents participate actively in Remind Tutoring and partner with tutors. We encourage parents to join the beginning and end of each tutoring session to review what was covered and help set goals. After every tutoring session, you’ll receive a summary email about your child’s progress. You’re also welcome to communicate directly with the tutor via Remind.

How is progress measured?

At the beginning of each session, the tutor and your child will assess how your child feels about the goal for that session on a rating scale. At the end of the session, your child will rate how they feel about the goal after working with the tutor.

Tutors will also track subject matter knowledge and critical learning skills over time. All of these details will be included in your session summary.

Is our tutoring 1-on-1 or with a group?

All Remind Tutoring sessions are 1-on-1, and you’ll meet with the same tutor each week.

Who our tutors are

Who are Remind tutors?

Remind tutors are experienced, highly qualified tutors based in the US; many of them are certified 2nd-12th grade teachers. Like your child’s teachers, tutors know the material inside and out—and what’s important to focus on each session.

What does Remind look for in a tutor?

Our tutors are selected through a thorough interview and screening process, which includes vetting their ability to tailor instruction for different needs. We look for tutors with strong communication skills who know how to build a student’s confidence. Our tutors will meet your child where they are, regardless of skill. We also recognize that some students have more trouble focusing in online environments. Accordingly, we select tutors who are highly engaging, organized, and versed in online instructional tools.

Can I choose which tutor to work with, and will we get the same tutor each session?

Based on what you share about your child’s needs, Remind will match you with a tutor for your first session. If you like your tutor from this session, you can choose to continue working with them—we find that students are most successful when they work with the same tutor over time and build a trusting relationship. If your tutor wasn’t a great fit, we can recommend a different tutor for future sessions based on your feedback. You always have the option to change tutors at any point by contacting us here.

Will my tutor just give my child the answers in the session?

No. The goal of each Remind tutor is to build foundations that support long-term academic success. Remind tutors will help your child work through the problems, focus on challenge areas, and help them master concepts and skills to set them up for success. We encourage regular weekly sessions to build rapport and relationships with your tutor.

What is included in your background checks for tutors?

Remind’s background check includes checks across local, county, federal, and global databases, as well as a sex offender search.

Scheduling and availability

What is the availability for Remind Tutoring sessions?

Remind Tutoring is available:

Monday through Friday: 6 a.m. to 8 p.m. Pacific time (Tech Support: 6 a.m. to 8 p.m. PT)
Saturday and Sunday: 7 a.m. to 6 p.m. Pacific time (Tech Support: 6:30 a.m. to 6 p.m. PT)

How long and frequent are Remind Tutoring sessions?

Remind Tutoring sessions are 40 minutes each, with the option of extending to 60 minutes. Our 40-minute sessions are $40/session, and our 60-minute sessions are $60/session. You can contact us to extend a scheduled session before it starts, or tell us when scheduling new sessions.

If you’re getting started with Remind Tutoring, you’ll be automatically enrolled in weekly sessions. After your first session, you’ll be contacted via email by one of our customer care managers; if you’d like to customize your sessions, they can help you make any adjustments to your session date, frequency, or time. Otherwise, you can reach our customer care team here.

How do I schedule tutoring sessions?

When you sign up for your first session, you’ll be auto-enrolled in weekly tutoring sessions at the same day and time. To schedule subsequent sessions or make adjustments to your plan, please contact our customer care team here.

When can I schedule future sessions?

You can schedule sessions up to the day before the session. Please note that if you schedule a session within 24 hours of the start time and decide to cancel, you’ll be charged for the full amount.

How do I cancel or skip a tutoring session?

If you need to cancel, you can cancel through your Remind Tutoring dashboard at least 24 business hours before the scheduled start time. You’ll receive a confirmation within 4 business hours. For more information on how to cancel or adjust your session, review our article here.

If you cancel a session within 24 business hours of its scheduled start time, you’ll be charged for the full amount. Out of fairness to our tutors and their schedules, tutors are compensated for sessions canceled on short notice.

Pricing & billing

How much is a tutoring session? Are tutoring sessions charged per hour?

Pricing is $40 for a 40-minute session or $60 for a 60-minute session.

What plans or scheduling options do you offer?

You’ll be enrolled automatically for weekly 40-minute sessions at the same day and time. If you’d like to increase the length of your sessions to 60 minutes, please let us know. Pricing is $40 for a 40-minute session or $60 for a 60-minute session.

We currently offer two plans (priced per session):

Weekly plan:
One 40-minute or 60-minute session per week.

Custom plan:
Choose 40-minute or 60-minute sessions and schedule as needed, whether in advance or on-demand. Most parents choose the Weekly plan so their child can work with the same tutor every week to build on progress over time. The Weekly plan is flexible, so you can skip or add sessions for a given week or cancel at any time.

Can I extend my session past 40 minutes?

Yes, you can extend any session to 60 minutes prior to its start time. A 60-minute session is $60.

How will I be billed?

After your first session, you’re automatically enrolled for weekly sessions at the same time and day of the week. If you’d like to make any adjustments to your plan—including canceling the plan, rescheduling sessions, or requesting a tutor change—you can do so at any time. Your credit card will only be charged at the end of the session, or for any late cancellations requested within 24 business hours of the session.

Remind Tutoring
frequently asked questions

Session details

Who our tutors are

Scheduling and availability

Pricing & billing

Try Remind Tutoring for $40/session

Remind Tutoring frequently asked questions

Session details

Who our tutors are

Scheduling and availability

Pricing & billing

Try Remind Tutoring for $40/session

Remind Tutoring
frequently asked questions